Chase Heitman
Luxury Sales Associate @Kick Pleat
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WORK HISTORY
Luxury Sales Associate @Kick Pleat
Austin, TX, US
Generated over $2M in total sales, including $600K+ in fine jewelry, consistently exceeding sales goals. Delivered a high-touch, personalized client experience by educating customers on brand heritage, craftsmanship, and product value. Built and maintained long-term client relationships through expert product knowledge and tailored recommendations. Collaborated as a team player to achieve individual and store-wide sales goals while upholding luxury service standards. Consistently balanced sales performance with client education to drive trust, loyalty, and repeat business.
EDUCATION
Academy of Art University
Bachelor of Fine Arts - BFA, Fashion Merchandising
ABOUT CHASE HEITMAN
Results-driven luxury retail and product development professional with a proven track record of driving multi-million-dollar sales, building long-term client relationships, and supporting end-to-end product lifecycles. Extensive experience delivering high-touch, personalized client experiences rooted in brand storytelling, craftsmanship, and product education, resulting in exceptional sales performance and client loyalty. Background in managing large-scale SKU portfolios, collaborating cross-functionally with design, merchandising, and production teams, and partnering with domestic and international vendors to ensure quality, efficiency, and on-time delivery. Highly analytical and data-driven, with a history of translating sales, inventory, and production insights into strategic recommendations for senior leadership and achieving significant cost savings through vendor optimization.
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