Charlotte Hurst

Program Lead Client Onboarding Experience Team @JLL

Sydney, AU
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+91 *********19

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WORK HISTORY

May 2020 — Present

Program Lead Client Onboarding Experience Team @JLL

Sydney, AU

Accountable for the successful delivery of client property transitions, product refresh and internal strategic projects and programs. I administer and manage a multi-disciplinary team to either directly lead or provide outsourcing initiative support to both internal and external clients. A member of the team awarded the JLL NSW Top Team - Excellence in Business Support Award for Work Dynamics 2023.

EDUCATION

2011 — 2018

AGSM @ UNSW Business School

Master of Business Administration - MBA Specialising in Technology, Business Administration and Management, General

2018 — 2018

CoreNet Global

Masters of Corporate Real Estate, Subject completed: Corporate Real Estate Finance

2014

CoreNet Global

Masters of Corporate Real Estate, Subject completed: Service Delivery & Outsourcing: Implementing, Managing & Improving Partnerships

SKILLS

New Business DevelopmentTeam ManagementFacilities ManagementReal Estate DevelopmentCommercial Real EstateSolution DevelopmentBid PricingReal Estate LicenseBusiness NetworkingMarketingBid PreparationBid StrategyTeam LeadershipProperty ManagementPropertyContract NegotiationOffice AdministrationDirect MarketingManagementPublic RelationsCorporate EventsReal Estate Transactions

ABOUT CHARLOTTE HURST

An experienced leader with a diverse skill set including property, program management, marketing and strategy.With prior roles in strategic sales, account leadership and program management, I have a proven ability to navigate highly commercial complex organisations whilst optimising engagement with external and internal stakeholders to achieve my objectives. I manage geographically dispersed direct and indirect resources and have demonstrated expertise in establishing and driving strategic direction whilst achieving operational effectiveness. Combining a commercial mindset, strong financial acumen with excellent communication, I have the ability to successfully balance strategic and operational goals, whilst minimising risk, to achieve the right business outcomes for your organisation.

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Charlotte Hurst — Program Lead Client Onboarding Experience Team at JLL in Sydney, AU | Unifers