Charles Graham

Group Strategic Relationship Director @LSEG

Chelmsford, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2023 — Present

Group Strategic Relationship Director @LSEG

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London, GB

Managing two of LSEG\'s largest strategic customers, responsible for the growth and retention of c£300m annual revenue. Bringing the voice of the customer to ExCo, ensuring client satisfaction, aligning with client strategies and leading a virtual global team.

EDUCATION

1991 — 1998

Duke of York's Royal Military School

GCSE & A-Levels, Business Studies, Computer Science, English Literature & General Studies

1998 — 2001

Brunel University of London

Honours, Business Studies with Computer Science

SKILLS

Customer RetentionTreasury ManagementEnergyCustomer ServiceCustomer SatisfactionBack OfficeForeign ExchangeCustomer Relationship Management (Crm)Foreign Exchange (Fx) OptionsCommodityCash ManagementSalesInvestor RelationsFx OptionsTeam LeadershipDirect SalesMoney MarketTreasuryPortfolio ManagementCustomer ExperienceFinancial ServicesCrmAccount ManagementBusiness DevelopmentRetail BankingBankingRisk ManagementTeam ManagementE.u. Markets in Financial Instruments Directive (Mifid)FxPrivate BankingBusiness Relationship ManagementClient Relationship BuildingBusiness StrategyMetalsCurrencyB2bRelationship ManagementStrategyOutsourcing

ABOUT CHARLES GRAHAM

Highly accomplished and positive self-starter with extensive account management experience in varied industries. Works very well under pressure, meeting deadlines whilst displaying a calm, measured and creative approach ensuring client satisfaction.

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