Charles Odiong

Customer Service Representative @Asda

Chester, GB

Executed supervisory duties on shift, including delegating tasks, overseeing store operations, directly responsible for maintaining an efficient and compliant customer shopping environment. • Provided excellent customer service and applied strong problem-solving skills to calmly and efficiently address customer concerns and resolve issues. • Developed strong interpersonal skills by effectively assisting a diverse range of customers with various needs, enhancing overall store perception. • Managed stock and front-of-house areas to ensure a safe, welcoming, and easy-to-navigate retail space.

University of Hertfordshire

Bachelor of Arts - BA, Business Administration and Management, General

Wrexham University

Msc, Computing

Rainbow College

International Degree Foundation Certificate, Business Administration and Management, General