Charles Hammock

Business Performance Manager @NetApp

Responsible for supporting forecasting, revenue performance, business cadences, insights and execution of planning activities for our North America Sales Segments• As a member of the Sales Operations team, understand the sales cycle, sales compensation, funnel and install base management• Core operational functional coverage• Forecasting, Rev Performance, Business Cadence and Insights to support decision making and strategic planning• Deliver analysis on risk & opportunity• Partner with Global for Core Metrics and Dashboards Adoption• Enable processes to increase productivity of sales reps (focus on increasing face time with customers)• Performance Management – Support QBR, MBR, sales performance analysis, Win Loss Reports, KPI monitoring and control• Support our field teams in creating a great customer experience throughout the customer lifecycle• Develop best-in-class systems, processes, & information that meet field and business needs• Work effectively with Sales and Technical leaders, collaborate with Area and Geo Sales Ops teams