Charlene Coman-Matthew

Eligibility Worker @State Of Alaska, Department Of Health, Division Of Public Health Dph

Fairbanks, AK, US

I have the privilege of working for State of Alaska for 12 years.FairbanksAccurately enter and access information using verbal instructions, written, and electronic databases. Convey information regarding policies, procedures, and program requirements, comprehensively to public and co-workers, in person, in writing or by phone. Make eligibility determinations and benefit authorizations for individuals applying for or receiving public assistance. Interview; identify and access relevant documentation; analyze, evaluate and interpret client information using various resources and computer interfaces. Maintain current in knowledge and understanding of policy and program that are often subject to change. Perform within a cooperative team environment to ensure the public and clients receive service in an accurate, timely and cordial manner. Additionally, I serve as; the Assistant Northern Regional Coordinator- which involves monitoring and training of Fee Agents across numerous Alaskan Villages, and the Hospital Presumptive Eligibility Monitor for which I hold responsibilities of authorization and monthly program monitoring. I love the challenge, my colleague and the opportunity to grow continuously.

Delta Junction High School

Got that High School Diploma , Boys, Fashion and Basketball Cheerleading.

AIRLINE RESERVATION SYSTEM TRAINING

SABRE, PARS, DELTAMATIC Reservation Systems, SATO Travel, American Eagle, Comair Airlines