Charlotte Bland

Senior Key Account Manager @ODP Business Solutions

Pasadena, CA, US
MOBILE NUMBERS
+16•••••••72

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WORK HISTORY

May 2021 — Present

Senior Key Account Manager @ODP Business Solutions

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Los Angeles County, CA, US

Worked closely with assigned accounts, built strong rapport and became their trusted advisor. Facilitated support and provided information as requested and organize sponsorship to resolve issues. Responsible for planning, organizing and executing a successful business plan for maintaining and growing revenue within assigned strategic accounts. Effectively presented core value proposition and grow business opportunities with existing and future end-user customers throughout assigned accounts. Built a close rapport with customers and became a trusted advisor by responding to customer requests for information in a timely manner. For example: website ordering design support, product feature and capability descriptions, price quotations, review/response to system requirement specifications and customer presentations. 15+ years of sales leadership experience.15+ years of experience in government and educational sales/account management. Expertise in contract vetting, corporativeAwarded contracts from state, local and educational agencies.Drove 100% in revenue and 100% on margin while maintaining Exceptional Customer Service.

EDUCATION

N/A

Emerge California

Graduated, Training women to run for elected office in California

N/A

Microsoft Corporation

Graduated , Microsoft suite of products

N/A

Microsoft Technology

Computer Software Technology

N/A

Southern California Leadership Network

Graduate Trailblazer, Professional Development collaborative solutions to Southern California region

SKILLS

Solution SellingNew Business DevelopmentAccount ManagementSales ManagementDirect SalesSales ProcessB2bSalesforce.comStrategic PlanningMarketing StrategySalesCold CallingTerritory ManagementCustomer ServiceTeam BuildingSales OperationsCoachingBusiness StrategyOffice EquipmentBusiness DevelopmentKey Account ManagementCrmSellingSales PresentationsLeadership

ABOUT CHARLOTTE BLAND

m a Technology and Software Account Executive, Business Development Manager, and Corporate Trainer with 15+ years driving growth for Fortune 500 clients, including Xerox, Pitney Bowes, Office Depot Business Services, Microsoft, Visio, Boeing Computer Services and TRO Learning. I manage a $10M multi-industry territory, delivering consultative, data-driven solutions that boost revenue, operational efficiency, and client success.Expert in negotiation, pricing strategy, cross-selling, cooperative purchasing, and territory expansion, I identify opportunities, secure contracts with state, local, and educational agencies, and implement solutions that maximize profitability and long-term value.Beyond corporate leadership, I serve on boards including the Tournament of Roses Executive Committee, focusing on empowerment, governance, and public policy. I’m passionate about building strategic partnerships, driving measurable impact, and helping organizations perform smarter and grow strategically.

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