Chanel White

Senior Training and Quality Manager @AMH

Las Vegas, NV, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2019 — Present

Senior Training and Quality Manager @AMH

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Las Vegas, NV, US

The only person you are destined to become is the one you decide to be\"- Ralph Waldo EmersonSUMMARY:Responsible for the oversight of employees within the training department, ensuring execution of department initiatives and goals, as well as providing training expertise for high-level strategic involvement. The Senior Training Manager is a mentor for the entire department, responsible for oversight of all department projects including but not limited to new hire classes, workshops, quality assurance, and content development, manages relationships with internal stakeholders, and assists the Director, Training with strategic planning for the department.HIGHLIGHTS- Created an online knowledgebase for the entire company - Implemented the Resident 360 Customer Experience initiative across all departments - Designed a JIRA Ticketing system for departmental requests - Recipient of the APEX Manager of the Year Award

EDUCATION

N/A

University of Nevada-Las Vegas

Continuing Education Certification, Digital Marketing

2000 — 2004

University of Nevada-Las Vegas

Bachelor of Arts - BA, Psychology and Business Administration

2004 — 2007

University of Phoenix

Master of Business Administration - MBA, Human Resource Management

SKILLS

EntrepreneurshipCustomer Relationship Management (Crm)Public SpeakingStrategyMicrosoft OfficeSalesCurriculum DesignTeam BuildingManagementLeadership DevelopmentRenewable EnergyLeadershipMarketing StrategySocial MediaSocial Media MarketingMicrosoft ExcelRecruitingOnline AdvertisingCrmEmployee TrainingMarketingGraphic DesignMarketing CommunicationsTrainingNew Business DevelopmentMicrosoft WordStrategic PlanningTeam LeadershipSalesforce.comProject ManagementCustomer ServiceOnline MarketingSales ManagementBusiness DevelopmentInstructional DesignDigital MarketingAdvertising

ABOUT CHANEL WHITE

HUMAN RESOURCES & BUSINESS MANAGEMENT Strong connection in Global Networking; Well…

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Chanel White — Senior Training and Quality Manager at AMH in Las Vegas, NV, US | Unifers