James Fennelly
Product Owner @Riverstone Logistics
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WORK HISTORY
Product Owner @Riverstone Logistics
Charlotte, NC, US
ABOUT JAMES FENNELLY
I lead business applications and product capabilities for last-mile logistics, with deep experience in big & bulky delivery, installation support, carrier enablement, and multi-party billing.I specialize in turning complex operational workflows into scalable systems—connecting pricing, capacity, compliance, EDI, claims, and audit into clean, measurable execution.Highlights of my focus:• Last-mile platform and integration strategy (TMS/WMS/OMS, EDI, iPaaS)• Product ownership for carrier + customer-facing capabilities• Cost-to-serve improvement through better exception, billing, and audit design• Performance governance across 3PL and carrier networksI’m most energized by work that blends ops reality with modern data/automation to drive better customer outcomes and healthier network economics.
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