Christopher Cooper
Product Manager @AMI Attachments®
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WORK HISTORY
Product Manager @AMI Attachments®
Hawkesville, ON, CA
At AMI I am responsible for ownership of the BlackBird quoting and purchase ordering system and focused on delivering excellence to its users; both within the dealership context and internally across our design and manufacturing organization.• Define and maintain the strategic roadmap for AMI’s proprietary BlackBird system, ensuring alignment with company growth and operational objectives• Serve as primary liaison across Sales, Engineering, Operations, and IT to guide system enhancements and resolve quoting challenges• Oversee configuration accuracy for all attachment and accessory products, driving pricing integrity and data reliability• Coordinate release planning, requirements gathering, and user acceptance testing with internal and external technical teams• Develop training resources and lead adoption and change-management efforts to ensure a consistent, high-quality user experience• Track key KPIs (quote accuracy, turnaround time, adoption) and continuously refine workflows to improve efficiency and scalability
EDUCATION
Carleton University
Bachelor of Journalism, High Honours, Journalism
SKILLS
ABOUT CHRISTOPHER COOPER
I’m an experienced product professional who thrives at the intersection of strategy, execution, and customer empathy. I bring a track record of delivering high-impact SaaS features that drive measurable outcomes — from increased ARR and feature adoption, to improved customer satisfaction.My background spans all areas of product, from management to operations and analytics — which means I’m equally comfortable writing SQL to investigate a usage trend, shaping a roadmap around customer insights, or facilitating alignment across engineering, design, and go-to-market.In previous roles, I’ve launched net-new product offerings, overhauled core platform workflows, and helped scale customer discovery programs from scratch. I’m especially drawn to problems with complexity under the hood — whether technical, organizational, or both — and believe that clarity and momentum are two of a product manager’s greatest contributions to a team.
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