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Cesar Torres
Director of Product and Strategy @Razorfish
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WORK HISTORY
Director of Product and Strategy @Razorfish
Chicago, IL, US
Drive end-to-end strategy for Ford Pro’s EV charging and financing verticals, with a focus on platform innovation, e-commerce, and digital product roadmaps. Collaborate with UX, engineering, creative, and marketing teams to align business goals with user needs across complex, high-stakes B2B ecosystems.Key Achievements and Outcomes:Defined the e-commerce and digital platform strategy for automotive charging products, enabling improved team delivery, documentation, and KPI alignment across departments.Developed roadmap and UX strategy for automotive brands\' financing experiences, including net-new financial tools and optimization of legacy platforms.Created executive-level storytelling, platform messaging, and customer journey frameworks for cross-functional use.Led internal enablement efforts for agile delivery, strategic documentation, and inclusive design principles.Mentored junior strategists and contributed to agency-wide thought leadership around AI workflows, service design, and user empathy.
EDUCATION
Northwestern University
BS, Journalism
DePaul University
MS, Human-Computer Interaction
ABOUT CESAR TORRES
I design product strategies that connect ethics, innovation, and impact. With more than two decades of experience across digital publishing, e-commerce, UX, and Fortune 100 client work, I specialize in building scalable solutions grounded in both technological precision and emotional intelligence. My core strengths include: Product strategy and roadmapping for enterprise-scale digital ecosystems Ethical AI frameworks, with a focus on privacy, security, and human-centered design Customer journey and CRM transformation across diverse industries Leading inclusive teams that drive measurable growth and innovation I\'m known for a leadership style built on deep listening, clarity of vision, and a genuine commitment to amplifying BIPOC and LGBTQ+ talent. Whether I’m optimizing a CX pipeline or guiding multi-disciplinary teams, I create environments where collaboration thrives and strategy translates into action. I\'m currently open to roles that align with my passion for inclusive innovation, ethical technology, and product leadership at scale.
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