Chris Parker

Head of Customer Operations Emea & Apac @MarketAxess

Rochester, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2022 — Present

Head of Customer Operations Emea & Apac @MarketAxess

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London, GB

SKILLS

Pre-SalesLeadershipBusiness Process ImprovementManaged HostingIT OperationsFinancial TechnologyIT ManagementIT Service ManagementChange ManagementRegulatory ReportingBusiness ContinuityManaged ServicesCloud ComputingConsultingManagementService DeliveryBusiness DevelopmentOperations ManagementOutsourcingProfessional ServicesCustomer ServiceRisk ManagementVendor ManagementCustomer Relationship Management (Crm)IT StrategyItilOutsourcing Management

ABOUT CHRIS PARKER

At MarketAxess, leading EMEA & APAC Customer Operations, my focus is on the seamless integration of service delivery and business process improvement. We prioritize process improvement and CRM, ensuring that every client interaction is an opportunity to enhance engagement and satisfaction.The team\'s commitment to adaptive strategies has resulted in optimized customer experiences and operational excellence. Our success is rooted in a harmonious blend of technical experience and business acumen, driving innovation and customer success in the financial services industry.

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