Charles C.
User Acceptance Test Analyst Iii (Remote) @Robert Half
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WORK HISTORY
User Acceptance Test Analyst Iii (Remote) @Robert Half
US
Robert Half is the founder of the world\'s first and largest specialized staffing and talent solutions firm, established in 1948 in New York City. The company, Robert Half Inc.(RHI), pioneered professional staffing, focusing on accounting, finance, technology, legal, and creative roles, providing temporary, project-based, and permanent placement services- Led UAT activities for Salesforce and Service Cloud releases, validating functionality and ensuring alignment with business requirements for North America, Europe, Middle East, & Asia-Pacific regions- Created test plans, test scripts, anddefect reports while coordinating testing cycles with business stakeholders- Collaborated with cross-functional teams to gather requirements, resolve defects, and support successful Salesforce deployments- Executed regression and integration testing for Salesforce to downstream processes, to ensure accurate end-to-end functionality- Maintained clear testing documentation and applied validation practices to support quality, compliance, and release readiness.
EDUCATION
San Diego Miramar / Mesa College (San Diego Community College District)
Associates Degree (A.A.), Selected Studies (Liberal Arts)
Chapman University
Bachelor's Degree, Computer Science (Graduated with honors - Cum Laude)
UBM America's Institute of Validation Technology (IVT Network)
Computer and Software Validation (CSV)
Mechlin Technologies
Software Quality Assurance & Software Test Training
Tech Mahindra (Online Course)
Certificate of Completion , AI-101 (Fundamentals of Artificial Intelligence)
SKILLS
ABOUT CHARLES C.
With a strong background in validation and testing, I specialize in leading user acceptance testing (UAT) activities for software applications most recently, Salesforce and Service Cloud product releases. My role includes creating test plans, coordinating testing cycles with business stakeholders, and ensuring functionality aligns with business requirements. My commitment to collaboration has enabled me to work closely with cross-functional teams to gather requirements, resolve defects, and support successful releases. With an extensive career spanning multiple industries, including FDA-regulated environments, Salesforce to SAP/ERP End-to-End user acceptance testing, and compliance-driven validation processes. My mission is to enhance system performance and user experience by leveraging my expertise in developing test scenarios and translating business requirements into impactful testing strategies. Dedicated to quality and customer satisfaction, I aim to contribute to robust, efficient, and reliable technology solutions.Industry Experience: Healthcare, Telecommunications, Medical Devices, FDA Regulated Environments, Enterprise SaaS Software Platforms, Salesforce CRM
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