Céline Chevaillier

Customer Success Account Manager @Microsoft

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2022 — Present

Customer Success Account Manager @Microsoft

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Empower strategic customers to realize the value of Microsoft solutions and drive their digital transformation.• Develop trusted relationships with key customer stakeholders to enable quality solution delivery and health.• Identify customer priorities and business objectives to build actionable success plans and address strategic outcomes. • Orchestrate Microsoft supporting teams, partners and customer resources to drive value realization.

EDUCATION

2000 — 2001

Ecole Multimedia Paris

Web Project Manager, Multimedia

1998 — 1999

Ecole Du Louvre, Paris

Preparatory class, Art History, Criticism and Conservation

1996 — 1997

University of Paris I: Panthéon-Sorbonne

Master's degree, European History

N/A

University of Lille 1 Sciences and Technology

Master's degree, Histoire européenne

SKILLS

Marketing StrategySoftware as a Service (Saas)Business DevelopmentWeb MarketingOnline AdvertisingEcrmProject ManagementDigital MarketingMarketingDatabase MarketingMulti-Channel MarketingBusiness StrategyTeam ManagementBusiness EnglishAccount ManagementConsultingManagementNégociationsStrategyE-CommerceSalesforce.comSolution SellingCloud ComputingDirect MarketingCrmSales ManagementSocial MediaCustomer Relationship Management (Crm)Customer ServiceSocial Media MarketingMicrosoft OfficeSalesEmail MarketingWeb AnalyticsOnline MarketingMobile MarketingDigital Strategy

ABOUT CÉLINE CHEVAILLIER

17 years in Saas companies, helping customers driving their digital transformation strategy and their journey to success. Retention and development of strategic accounts.

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