Casandra B.
Senior Business Analyst @Handled Operations Consulting
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WORK HISTORY
Senior Business Analyst @Handled Operations Consulting
ON, CA
Facilitated requirements workshops to elicit business needs and translate them into defined workflows.Produced BRDs, process maps and acceptance criteria to support SaaS platform implementations. Conducted gap analysis of client operations, translating findings into prioritized requirements for tech and process refinement.Partnered with HR and leadership teams to formalize talent acquisition workflows, cutting new hire ramp-up time from 4–6 weeks to ~2 weeks.
EDUCATION
Carleton University
Humanities Great Books
ABOUT CASANDRA B.
I didn\'t plan on becoming an ops person. I just kept getting asked to do more. It…
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