Carrie Hildebrand
Director, Operations Initiatives and Strategy @Prudential Financial
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WORK HISTORY
Director, Operations Initiatives and Strategy @Prudential Financial
Responsible for driving outcomes relative to annual business strategies and defined roadmaps across Operations verticals. Own creating and execution of strategic roadmaps, metrics optimization, operational readiness, expense management, CX improvement, and talent management/ engagement. Drive accountability across the many strategic efforts underway that enable the delivery of our strategic objectives in a cohesive manner across Operations.
EDUCATION
University of Arizona Global Campus
Master's degree
University of Wisconsin Oshkosh
Bachelor’s Degree
ABOUT CARRIE HILDEBRAND
Dynamic and results-orientated professional with successful leadership, staff development, and customer service experience. Articulate and persuasive in dealing with a diverse group of individuals at all levels, including senior leadership, management, peers, and staff. Consistently meet and exceed department goals, while also mentoring staff to improve cost, quality, and service. Pride myself on being an adaptive person while being agile and transformational to support the ever-changing business needs and marketplace.
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