Carolyn Tuttle

Senior Account Manager @Bc Services, Inc

US

One of the largest accounts receivable management companies in Colorado, supporting clients nationwide with revenue cycle and collections expertise. • Own the end-to-end client success lifecycle for Tier 1–3 accounts, building trust, aligning expectations, and ensuring long-term client satisfaction and retention. • Conduct regular client touchpoints to review performance, KPIs, inventory status, and proactively identifying risks, operational gaps and escalation needs.• Identify, escalate and drive resolution of client issues by partnering with internal stakeholders to minimize disruption and protect client relationships.• Collaborate cross-functionally with Operations, Project Management, and Leadership to ensure service delivery meets or exceeds SLAs.