Caroline Mark

Action for Children

Ballymena, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2025 — Present

@Action for Children

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GB

Developing a new volunteer strategy for an evolving organisation.• Overseeing the stabilisation of the volunteer component within a new HCM system.• Delivering volunteer policies, processes, and Investing in Volunteers accreditation.• Implementing a strategic and inclusive volunteer offer.• Building strong relationships with volunteer managers and subject matter experts.• Providing expert guidance on best practice to ensure a consistent volunteer experience.• Championing the value of volunteers, ensuring their recognition and appreciation.

EDUCATION

2004 — 2006

Birkbeck, University of London

Certificate of Higher Education in Counselling and Counselling Skills

N/A

Ulster University

Bachelor of Science - BS, Environmental Science

ABOUT CAROLINE MARK

Accomplished leader in the Third Sector, with more than two decades of experience in volunteer and community engagement. Skilled in developing effective strategies, driving innovation, and nurturing environments that prioritise inclusion through a person-centred approach. Proven ability to create sustainable programmes, achieve accredited standards, and lead dispersed teams. Recognised for a creative and collaborative style, and a dedicated commitment to continuous improvement.

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Caroline Mark — Action for Children in Ballymena, GB | Unifers