Carol Miller
Expert Training Advisor @Finastra
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WORK HISTORY
Expert Training Advisor @Finastra
Conduct training for clients on several systems including: Business Intelligence, Digital Banking, CRM, and list management tool.Developed training program for our new Business Analytics product.Develop all training materials for both hands-on workshop environments and eLearning sessions.Responsible for planning workshops and eLearning schedules for multiple products in the Finastra Retail group.Manage clients that participate in our certification training program and provide ongoing training and coaching for each client for a period of one year from initial training.Coordinate scheduling of client training with Project Management team for new clients.Coordinate scheduling of client training of exiting clients.
EDUCATION
Bridgewater College
BA, Fashion Merchandising
SKILLS
ABOUT CAROL MILLER
Versatile and dedicated professional with 20+ years of experience in the banking…
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