Carol Fletcher
Research Director @JD Power
Rochester, MI, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2016 — Present
Research Director @JD Power
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Troy, MI, US
EDUCATION
1987 — 1991
Alma College
Bachelor of Arts (B.A.), Business Administration
1996 — 1998
University of Phoenix
Master, Organizational Management
SKILLS
QuestionnairesMarket AnalysisCompetitive AnalysisCustomer ExperienceMarket IntelligenceAnalysisPredictive AnalyticsResearchCrmSurvey ResearchFocus GroupsQuestionnaire DesignBusiness InsightsQuantitative ResearchCustomer InsightMarketing ResearchCross-Functional Team LeadershipCompetitive IntelligenceMarketing StrategySecondary ResearchData AnalysisReport WritingData CollectionSegmentationLeadershipCustomer Satisfaction ResearchQualitative ResearchProcess ImprovementBrand EquityVoice of the CustomerResearch DesignOnline ResearchCustomer SatisfactionAnalyticsBusiness StrategyStatisticsQuantitative AnalyticsSurvey DesignConsumer InsightManagement
ABOUT CAROL FLETCHER
Experienced Research Director with a demonstrated history of working in the market…
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