Carmeleta McLean

IT Program Manager @Citi

Manage complete program book of work, oversee project manager and analyst in the development of detailed IT work plans, schedules; project estimates, resource plans, and status reports. • Interface with senior project staff and client senior management teams regarding the status of projects. • Develop and manage annual client technology budgets in accordance with organization and client policies. • Organize cross-functional activities, ensuring completion of the program i.e, product on schedule and within budget constraints. Owns regular meeting coordination, facilitation, and documentation of progress • Gather status updates from the project team and interprets inputs from the team to assemble a consolidated view of status. Provides regular status updates to senior management as directed. Status reports are expected to be concise summaries, tailored to the audience. Owns ensuring alignment from key leaders of milestone achievement before moving the program forward • Coordinate deliverables and project assets to assist the project team. Address obstacles or issues that are minor or moderate in severity and escalate complex issues to senior team members for assistance • Demonstrate a comprehensive understanding of how own area and others (i.e, architecture or infrastructure) collectively integrate to contribute towards achieving business objectives. • Ensure projects within the program adhere to the frameworks and all documentation is maintained appropriately for each project.