Carlson Armstrong
Suite s Manager @Legends Global
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WORK HISTORY
Suite s Manager @Legends Global
US
Deliver exceptional guest experiences, achieving a 95% satisfaction rating based on post-event feedback surveys by maintaining high service standards and quickly addressing guest needs- Boost suite revenue by 15% per event through effective upselling of premium menu items, recommending popular food and drink options, and promoting exclusive offers to guests- Enhance suite cleanliness and ambiance standards, leading to a 30% increase in repeat guest bookings due to consistent and appealing suite presentation- Manage inventory and supply levels with 99% accuracy through precise tracking and proactive ordering, ensuring uninterrupted service and timely fulfillment of guest requests
EDUCATION
Broward College
Associate of Arts - AA
Florida State University
Bachelor's degree
ABOUT CARLSON ARMSTRONG
Hey my name is Carlson Armstrong, designer/SDR background and here are my stats:*Achieved a 15% revenue boost per event through strategic upselling and a 30% increase in repeat guest bookings by enhancing suite ambiance and presentation.*Leveraged advanced workflows to streamline marketing campaigns, driving a 71% increase in brand recognition for freelance clients.*Recognized as a top performer in both corporate and freelance roles for revitalizing brands, optimizing operations, and fostering customer loyalty.*Passionate about combining design expertise with business acumen to drive innovation, elevate brand identity, and deliver tangible results.
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