Carlos Magana
Automotive Service Advisor @AutoNation
Chicago, IL, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2025 — Present
Automotive Service Advisor @AutoNation
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Libertyville, IL, US
Scheduled service appointments and dispatched work to technicians for timely completion.• Greeted customers warmly, obtained vehicle information, and accurately documented vehicle problems.• Provided detailed cost estimates, maintained high customer satisfaction standards, and explained completed work to customers.
SKILLS
OnboardingInterviewingRecruitingCold CallingPerformance ManagementHuman ResourcesMicrosoft OfficeNetworkingCoachingManagementPeoplesoftSoftware DocumentationCustomer RetentionCustomer SatisfactionTime ManagementEmployee RelationsTeamworkMicrosoft ExcelEmployee BenefitsMicrosoft OutlookBusiness Process ImprovementLeadershipAccount ManagementCall CentersAnalysisTeam BuildingEmployee TrainingPayrollTrainingHiringOutlookTemporary PlacementBudgetsProcess ImprovementCustomer ServiceInterviews
ABOUT CARLOS MAGANA
Customer Service Consultant at AutoNation Toyota Of Libertyville
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