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Carlos M. Smith

Senior Customer Service Representative @Genworth

Tampa, FL, US
EMAILS
c••••••••@genworth.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Senior Customer Service Representative @Genworth

EDUCATION

2018 — 2018

Villanova University

Certificate in Lean Six Sigma

2018 — 2018

University of Notre Dame - Mendoza College of Business

Executive Certificate in Leadership

N/A

University of South Florida

Certificate, Project Management

2018 — 2019

Michigan State University - Eli Broad College of Business

Master Certificate, Supply Chain Management & Logistics

2016 — 2016

Michigan State University - Eli Broad College of Business

Master Certificate , Business Analytics

2016 — 2018

New England College

Bachelor of Business Administration - BBA, Business Marketing

2016 — 2016

Villanova University

Essentials of Business Analysis Certificate

2017 — 2017

University of Notre Dame - Mendoza College of Business

Advanced Specialized Certificate in Intercultural Management

2016 — 2016

Michigan State University - Eli Broad College of Business

Professional Certicate in Change Management

SKILLS

Life SkillsTelephone InterviewingVideo ConferencingSalesScreening ResumesSocial ServicesBehavioral InterviewingFull-Life Cycle RecruitingSales PresentationsInterview PreparationSocial NetworkingSocial Media MarketingCareer DevelopmentDirect SalesCareer CounselingLeadershipEmployee Learning & DevelopmentInterviewing SkillsDirect MarketingTelephonySales OperationsCoachingNeeds AnalysisJob CoachingGroup PresentationsLife CoachingSales ManagementSocial MediaSmall Business MarketingSmall Group PresentationsJob Search CoachingJob Search StrategiesMotivational SpeakingTeam BuildingCorporate TrainingCross Functional Relationship BuildingResume WritingMarketingTeam LeadershipTime Management

ABOUT CARLOS M. SMITH

I help leaders build with clarity, purpose, and excellence. As the Founder and…

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