Carlo Fantinelli
Product Manager @Samsung Italia
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WORK HISTORY
Product Manager @Samsung Italia
Milan, IT
Samsung Care+ B2C and B2B, and Samsung Finance projects lead for the Mobile division- Manage long-term strategy to attract and retain new customers to Samsung Care and associated insurance & service offerings- In charge of Product Roadmap Strategy and operational processes- Drive performance, customer retention and sales channel expansion- Own and manage the end-to-end UX-UI and customer experience- Develop and oversee the refurbished smartphone program, including sourcing, quality assurance, pricing strategy and end-to-end value chain- Identify and implement new business opportunities that align with Samsung Value Added services, optimizing customer lifetime value & retention
EDUCATION
Università Commerciale 'Luigi Bocconi'
Master of Science (MSc)
Liceo Scientifico Collegio Vescovile Pio X, Treviso
Diploma
Università Commerciale 'Luigi Bocconi'
BSc
SKILLS
ABOUT CARLO FANTINELLI
Product Manager at Samsung Electronics
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