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Carley Power
General Manager @Family Spirit Pty Ltd
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WORK HISTORY
General Manager @Family Spirit Pty Ltd
Sydney, AU
The General Manager role is responsible for ensuring practice excellence, operational discipline, and system accountability across multiple program areas. It supports the CEO in embedding Catholic Social Teaching, trauma-informed practice, cultural safety, and organisational stewardship in all aspects of service delivery. I am a driver of practice uplift, compliance alignment, and integrating system reform.The General Manager is delegated by the CEO to act as the Principal Officer in their absence, ensuring continuity of statutory decision-making, safeguarding oversight, and high-level coordination with DCJ, OCG, and partner agencies. The role also provides delegated oversight of the Chief Operations Officer and Chief Programs Officer.
EDUCATION
ANZSOG - The Australia and New Zealand School of Government
Strategic Leadership
Western Sydney University
Policing and Criminology
Charles Sturt University
Bachelor of Laws
Charles Sturt University
Bachelor of Laws - LLB
Women & Leadership Australia (WLA)
Advanced Leadership Program
ABOUT CARLEY POWER
I am a senior executive leader with extensive experience across government and the not-for-profit sector, leading complex human services systems that support vulnerable children, young people, families, and communities. As General Manager at Family Spirit, I provide strategic and operational leadership across multiple programs, with accountability for governance, financial performance, risk, and service quality.My career has been defined by leading large-scale, high-risk service environments and delivering reform that improves outcomes for those most impacted by systemic disadvantage. In my role as Director of Operations, Youth Justice NSW, I oversaw custodial operations across the state, leading over 1,500 staff and driving system-wide improvements in safety, compliance, and service delivery.A key focus of my leadership is addressing the overrepresentation of Aboriginal children and young people, and other vulnerable and minority groups, within statutory systems. I have led the design and implementation of culturally responsive frameworks, strengthened partnerships with Aboriginal Community Controlled Organisations, and embedded practices that promote cultural safety, dignity, and better long-term outcomes.I am recognised for my ability to lead through complexity, navigate competing stakeholder environments, and build high-performing, values-driven organisations. My leadership approach is grounded in cultural competency, accountability, and reflective practice, with a strong emphasis on workforce capability, psychological safety, and sustainable organisational performance.I work closely with Boards, executives, and government partners to provide strategic advice on emerging risks, legislative reform, and service system design. I bring a strong track record in governance, financial stewardship, and driving innovation in resource-constrained environments.I am committed to leading organisations that not only deliver high-quality services, but actively contribute to systemic change—reducing overrepresentation, strengthening communities, and improving outcomes for those most at risk.
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