Carla L. Contreras
Field Global Accounts Representative, Isg Telco and Retail Accounts @Lenovo
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WORK HISTORY
Field Global Accounts Representative, Isg Telco and Retail Accounts @Lenovo
Orange, CA, US
The Lenovo Infrastructure Solutions Group (ISG) Global Account Representative is responsible for driving data center portfolio revenue, strategy, and customer satisfaction for Lenovo’s current and future Global accounts. This GAR establishes and manages account relationships through senior level engagements with a focus on a holistic and comprehensive understanding of Lenovo\'s customers\' Data Transformation needs, the GAR develops short and long term strategies for market share growth and trusted advisor status within the accounts. They also develop strategies for profit and pricing proposals, and account territory strategies utilizing the powerful network of interlocking teams and resources.The ISG Global Account Representative is paired with Global Account Managers (responsible for overall performance to our global customers for all product lines in all regions), and be engaged with extended Global account teams. The ability to lead AND operate in a collaborative team are critical.Other Duties included:* Meet or exceed quarterly revenue & margin quotas.* In charge of the full sales cycle, from quotation to closure. Advocate for client needs during sales cycle and in addressing any delivery issues.* Build professional working relationships with the client, up to the C-level.* Leverage executive sponsors and other Lenovo resources to strengthen relationship and credibility with client influencers and decision makers.* Maintain high-level of customer loyalty and builds trust and integrity.* Build and orchestrate sales pipeline activity, ensuring active nurturing of deals and movement of opportunities to close.* Represent entire Lenovo portfolio of products and services.* Engage partners effectively to improve win rates and delivery of selective deals.
EDUCATION
University of Phoenix, Houston Campus
MA, Organizational Management/Human Resource
The University of Texas at San Antonio
Bachelor of Arts, Criminal Justice
SKILLS
ABOUT CARLA L. CONTRERAS
At Lenovo, stewardship of global accounts and the drive for data center portfolio revenue…
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