Carissa Cordes
Circulations Manager @Theatre Communications Group
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WORK HISTORY
Circulations Manager @Theatre Communications Group
Managing and completing our end of day reconciliations and issue serves of American Theatre and ARTSEARCH publications using the Personify database. • Managing the completion and coordination of all renewal, billing and member kit mailings.• Managing and creating the End-of Day Reconciliation Reports for the Business Office • Updating online store for American Theatre magazine • Managing Book Sales and Fulfillments with our Distributor• Managing Invoicing of Vendors who place bulk book orders• Assisting in management of order processing and customer interaction by phone and email• Interacting with vendors and distributors to manage mailings and supplies• Resolving any customer complaints and questions with their web accounts and membership• Managing Department Mailings• Managing and Organizing the Book and Magazine Closets and storage spaces- Created the LGBTQ Affinity Space- Helped write the Internal Core Values- Work with the ED & I team to improve internal processes and perceptions
EDUCATION
New York University
BFA, Theatre Arts
Pacific College of Oriental Medicine-New York
Master’s Degree, Acupuncture and Oriental Medicine
ABOUT CARISSA CORDES
Circulations Manager at Theatre Communications Group
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