Carey Chaffin

Sr Manager, Presales Excellence @Softchoice

Dallas, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Sr Manager, Presales Excellence @Softchoice

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Driving operational excellence across the Softchoice Go To Market (GTM) Presales organization through process improvement initiatives. Responsible for ensuring we consistently drive an exceptional experience to our Sales and Presales teams, and to our customers, through streamlined processes, systems, and reporting. This includes problem-solving, cross-functional collaboration, process mapping, Salesforce enhancements, and organizational change management.

EDUCATION

2000 — 2003

Dallas Baptist University

Bachelors, MIS

N/A

MIT Sloan School of Management

Certificate in Business Process Design for Strategic Management, Technology and Operations

1995 — 2001

Dallas College

College Basics

SKILLS

Wireless NetworkingNonprofitsIT StrategyIT OperationsLeadership DevelopmentCisco TechnologiesLeadershipEnterprise ArchitectureConsultingUnified CommunicationsNetwork EngineeringActive DirectorySolution SellingServersItilService DeliveryStrategic Financial PlanningData CenterManagementProject ManagementNetworkingBusiness Process ImprovementVirtualizationDisaster RecoveryIT ManagementInfrastructureStrategyMicrosoft ExchangeProcess ImprovementNon-ProfitsNetwork SecurityProfessional ServicesCisco Systems ProductsCloud ComputingServant LeadershipVendor Management

ABOUT CAREY CHAFFIN

Transformational, consultative leader, coach, and business owner who drives individual and organizational excellence in complex, technology-enabled environments by aligning people, purpose, and performance. Trusted advisor to executives and emerging leaders alike, adept at diagnosing root challenges, mobilizing matrixed teams, and translating strategy into measurable impact. Builds sustainable individual and organizational effectiveness through values-driven coaching and facilitation

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