Caren Erhardt
Senior Client Program Manager Digital Solutions @diva-e
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WORK HISTORY
Senior Client Program Manager Digital Solutions @diva-e
Berlin, DE
As Senior Client Program Manager at diva-e, I oversee complex digital projects across multiple workstreams within a strategic account—ensuring alignment between business goals and delivery, fostering strong client relationships, and driving long-term account growth through structured planning, KPI tracking, and cross-functional collaboration.
EDUCATION
Institut für Marketing und Kommunikation
Marketing- und Kommunikationswirt
OSZ Handel I
Werbekauffrau
ABOUT CAREN ERHARDT
As a Senior Client Program Manager, I bring extensive experience from my previous role as Executive Client Service Director — combining strategic leadership, client partnership, and operational excellence. My professional focus has evolved intentionally from pure client service toward strategic delivery, project leadership, and agile transformation, reflecting my passion for creating meaningful impact through collaboration and execution. In my current role, I lead complex digital programs that unite cross-functional teams and stakeholders, ensuring seamless delivery from vision to realization. My strength lies in bridging business objectives with technical implementation — guiding teams and clients alike to achieve measurable success. What drives me is helping others succeed, nurturing innovation, and turning strategic ambitions into tangible results through empathy, collaboration, and courage. Specialties: Client Relationship Management, Strategic Planning, Account Growth, Team Leadership, Digital Products and Services, Program and Portfolio Management, Digital Agency Consulting/Operations.
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