Calleen Thompson
Compliance Manager @Cisco
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WORK HISTORY
Compliance Manager @Cisco
CA
Monitor and help manage entitlement compliance for the region. Key aspects of program management, including performance management, risk assessment and mitigation, timelines and milestone and interaction with cross functional teams including sales, delivery and middle management contributors. Identify other areas of opportunity or improvement and acting as an advocate on behalf of EMEAR into the Global Entitlement team.
EDUCATION
Damelin
Diploma
Cisco
Six Sigma
Regent Business School
Advanced Management Diploma
Damein
Logistics, Materials, and Supply Chain Management
Damelin
Diploma
Damelin
Diploma
Damelin
Diploma
Havenpark Secondary School
12
ABOUT CALLEEN THOMPSON
Strategic and results-focused professional with 20+ years’ experience in large-size organizations to deliver mission-critical objectives and initiatives across Compliance & Supply Chain business transformation projects. Highly skilled in leading and delivering projects on time, eliciting specific functional requirements, performing automation as well as ensuring the smooth business transformation. Governance over CEEM globally has led to the reduction of entitlement exceptions YoY equating to TAC & RMA cost savings of $3.2M per annum. Engagement with CEEM top requestors provided view to service coverage (estimated at $175M globally) and led to incremental bookings (covering the uncovered, upgrading SL) during renewals. Proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation. A confident, results-driven leader with a talent for identifying business needs and solving problems through analytical thinking, strong leadership, and ethical decision-making. Committed to delivering excellent service that aligns with clients\' goals, maximizing opportunities, and ensuring accountability. Proven ability to manage multiple projects efficiently, making swift, informed decisions. Adept at leveraging data, analytics, and teamwork to design and implement impactful solutions. Skilled in analyzing complex challenges and providing effective business solutions. A strong influencer, I underpin my arguments with structured, process-driven approaches.
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