Caitlyn T.
Operations Manager @Action Behavior Centers - ABA Therapy for Autism
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WORK HISTORY
Operations Manager @Action Behavior Centers - ABA Therapy for Autism
Charlotte, NC, US
Cultivating a work environment that is intensely supportive of my team, demonstrating an unrelenting commitment to the families of ABC, and exhibiting key oversight and ownership of financial, safety, and compliance of my center.Metrics & Financials-Monthly tracking of KPIs, Clinic Budgets and Team Performance. Community Engagement-Establish strong connections with families, providing education and guidance throughout the onboarding journey. Team Leadership-Attract, Engage & Retain 25-50 teammates who deliver on Clinical Excellence-Conduct Performance Evaluation, Corrective Actions and Development Plans-Plan Monthly & Quarterly Team Events and Celebrations.Clinical Outcomes-Partner with Clinic Admissions Associate, Clinical Director & Department Leaders on Operations Quality.
ABOUT CAITLYN T.
Adaptable business leader with 7+ years of management experience including multi-site. Aiming to leverage a tenured knowledge of strategy development and innovative planning to resourcefully drive business results. Proven record of leading direct reports to exceed goals through the development of an inclusive and motivating culture. Peer collaborator, enthusiastic about supporting and assisting others with honest feedback and accountability.
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