Caitlyn King
Information Technology Support Specialist @Providence Day School
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WORK HISTORY
Information Technology Support Specialist @Providence Day School
EDUCATION
Gardner-Webb University
Bachelor of Science - BS, Computer Information Systems
ABOUT CAITLYN KING
As an Information Technology Specialist at Providence Day School, I perform various PC and network support tasks, including troubleshooting, module replacement, user account management, and server/directory management. I also assist with project implementation for all LAN upgrades and enhancements, ensuring the smooth and secure operation of the IT infrastructure.I have a Bachelor of Science degree in Computer Information Systems from Gardner-Webb University, where I gained skills in Windows Admin Tool, ACS, PTL, Infor, Microsoft Office, and 3D Printing. I also have multiple course certifications in Cybersecurity and Networking from Cisco, demonstrating my proficiency and interest in these domains. Additionally, I have experience in customer relationship management, fundraising, and sales from my previous roles as a Bench Technician and a Call Center Specialist, where I communicated effectively with various stakeholders, solicited donations, and repaired technology hardware and software.
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