Caitlin McLaughlin
Senior Customer Success Manager @AcuityMD
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WORK HISTORY
Senior Customer Success Manager @AcuityMD
Austin, TX, US
Helping to accelerate access to revolutionary medical technologies.
EDUCATION
Iowa State University
Bachelor of Science (BS), Marketing/Marketing Management, General
SKILLS
ABOUT CAITLIN MCLAUGHLIN
Relationship-driven Customer Success professional with 12+ years of experience working in the SaaS startup industry (1.5 years in MedTech), specializing in partnering with high-growth, mid-market customers to evolve digital process experience. Proven track record of success supporting stakeholders of all levels including Co-Founders, Executives, Commerical leaders, VPs, Directors, Managers, and end users. Expertise in supporting high-touch books of business, pioneering roles and programs, and guiding individuals through change and transformation for the betterment of their work lives. Also skilled in training & mentoring peers, implementing process changes at an organizational & departmental level, and proving value through relationship building and continuous discovery.
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