Alexis Paez
Customer Success Manager @AcuityMD
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WORK HISTORY
Customer Success Manager @AcuityMD
EDUCATION
University of Wisconsin-Madison
Bachelor of Arts, Communication Arts
SKILLS
ABOUT ALEXIS PAEZ
Skilled Relationship Builder | Strategic Partner | Customer Success Advocate Passionate about technology, I bring over 10 years of experience as an Account Manager in both the Media and SaaS industry. My focus has been on driving business growth through strategic selling, flexibility, and persistence. My expertise lies in uncovering expansion opportunities and renewing existing customers, aided by my understanding of client needs along the way. In the last 3 years, I\'ve shifted my focus and priority to Customer Success. This shift has allowed me to understand client challenges and pain points, help define key metrics, effectively set mutual goals, and implement new strategies, all while mitigating risk and focusing on expansion and growth. As an experienced relationship builder, I help teams facilitate the deployment of data-driven strategies that enhance growth and revenue. My ultimate goal with clients is to continually deliver competitive strategies that not only drive ROI, but also resonate with theie company mission.Let\'s connect and explore how my experience can add value to your network!
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