Caitlin D.
Senior Director, Patient Experience @Dana-Farber Cancer Institute
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WORK HISTORY
Senior Director, Patient Experience @Dana-Farber Cancer Institute
Boston, MA, US
Senior Director leading system-level initiatives in quality, patient experience, and accessibility within the Department of Quality and Patient Safety. Founded and lead the Patient Experience division, setting strategy, building organizational infrastructure, and partnering with executive leaders, clinicians, and patients to strengthen systems of care.
EDUCATION
University of Connecticut
Bachelor of Arts, English
University of Illinois Chicago
Doctor of Public Health (DrPH) in Leadership
University of North Carolina at Charlotte
Master of Science, Public Health
Brown University School of Professional Studies
Leadership and Performance Coaching
ABOUT CAITLIN D.
Highly accomplished public health leader and executive coach with a passion for health equity, patient experience, and quality improvement. Adept at identifying systems-level problems and leading multidisciplinary teams to implement large-scale change initiatives through use of evidence-based/informed practices, stakeholder engagement, iterative approaches, and relevant analytics. Recognized for fostering a rewarding, challenging, and appreciative environment for others to reach their full potential.Specialties: public health, health equity, patient experience, quality improvement, leadership development, system change, change management, strategy, and relationship building
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