Caitlin Bugden
World Wide Software Network Automation Specialist @IBM
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WORK HISTORY
World Wide Software Network Automation Specialist @IBM
Identifying potential SaaS clients and leading them through the full sales cycle- Proven track record of hitting and exceeding quarterly goals of $3.3 million team quota- Building and maintaining client relationships while providing them with ample expansion opportunities with other internal products- Handling upgrades and new product expansions via FastPass, SQO, CPQ, and SalesForce - Generating SalesForce reports, client lists, email cadences, and enablement content- Spearheading SaaS workshops for BDRs through leading training sessions and presentations- Handling all IBM SaaS inbounds from Canada, Mexico, and parts of the United States- Collaborating with business distributors and partners for quote creation and client onboarding- Researching and outbound prospecting 500+ clients per week via Sales Navigator and SalesLoft- Participated in weekly mentoring sessions with senior NS1 CSMs, gaining practical insights and best practices to strengthen customer success skills
EDUCATION
Memorial University of Newfoundland
Bachelor of Commerce - BCom
Holy Trinity High School
91% Average
ABOUT CAITLIN BUGDEN
With a dynamic SaaS sales background and over two years at IBM, I bring a proven ability to lead clients from prospecting to product expansion, aligning with IBM’s innovation-driven mission. My expertise lies in every aspect of the SaaS sales cycle, client onboarding, and quote creation, while fostering collaboration with distributors to deliver effective solutions.
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