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Caitlan Knight
Ex Strategy Lead @Medibank
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WORK HISTORY
Ex Strategy Lead @Medibank
Responsible for shaping, implementing, and optimising our end-to-end employee experience strategy across the Enterprise. I lead the strategy and a team of exceptional EX professionals who drive initiatives that enhance engagement, culture, productivity, and retention, ensuring that every stage of the employee lifecycle aligns with our bold Vision to be the healthiest workplace by 2030.
EDUCATION
Australian Catholic University
Bachelor of Business, Human Resources
ABOUT CAITLAN KNIGHT
I’m an Employee Experience (EX) Strategy Lead passionate about designing workplaces where people and performance thrive together. I partner with leaders across the Enterprise to translate business strategy into meaningful employee experiences, aligning culture, leadership, technology, and operations to drive engagement, retention, and measurable impact. My work sits at the intersection of people, data, and transformation.With a strong foundation in culture strategy and change, I lead enterprise-wide EX initiatives that move beyond programs and perks. I focus on building scalable frameworks, embedding listening strategies, leveraging insights to inform decisions, and creating moments that matter across the employee lifecycle, from attraction to alumni.I’m known for connecting dots across silos, turning ambiguity into clarity, and bringing a pragmatic, human-centered lens to complex challenges. Whether shaping future-of-work strategies, leading culture transformation, or implementing experience measurement systems, my goal is simple: create environments where people can do their best work, and where businesses can sustainably grow because of it.
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