Carlos Kembügler
Delivery Station Manager Site Lead @Amazon
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WORK HISTORY
Delivery Station Manager Site Lead @Amazon
EDUCATION
Ruhr-Universität Bochum
Master of Science (M.Sc.)
Johannes Gutenberg-Universität Mainz
Bachelor of Science (B.Sc.)
SKILLS
ABOUT CARLOS KEMBÜGLER
As a Senior Operations Manager at Revolut, I lead the Capacity Planning, Workforce Management, and Vendor Management teams for our global customer support operations. I have over seven years of experience in managing complex and cross-functional projects, optimizing business processes, and overseeing vendor relationships in the fintech and e-commerce sectors.My mission is to deliver exceptional customer service and satisfaction by ensuring the optimal allocation of resources, the smooth coordination of teams, and the effective management of contracts and costs. I have successfully managed operations with up to 160 employees and controlled costs, capacity, and vendors for a 500 million€ transportation network throughout the EU. I am passionate about learning and growing professionally, and I am always looking for new challenges and opportunities to leverage my skills and expertise in operations management.
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