Burton Washington
Operational Resilience Analyst Level Ii @Discount Tire
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WORK HISTORY
Operational Resilience Analyst Level Ii @Discount Tire
Scottsdale, AZ, US
Operational Resilience Analyst Level II at Discount Tire, I support the development and execution of the company’s enterprise-wide resilience strategy, helping ensure continuity of operations across all business units and over 1,200 stores nationwide. I work closely with cross-functional teams to operationalize crisis management, business continuity, and resilience frameworks—leveraging tools like Riskonnect and a proprietary Process Resilience Rubric. My role includes conducting risk assessments, supporting mitigation planning, maintaining governance documentation, and assisting in incident response coordination. I help build a stronger, more adaptable organization by embedding resilience into core business processes and decision-making.
EDUCATION
University of La Verne
Bachelor's degree, Business Administration and Management, General
City Colleges of Chicago-Harold Washington College
Business Administration and Management, General
ABOUT BURTON WASHINGTON
I’m Burton, a multi-award-winning U.S. Navy Veteran and Certified Business Continuity Professional (CBCP) with over 5 years of experience in Crisis Management, Business Continuity, and Operational Resilience.Backed by a strong foundation in strategic leadership, operations management, and data-driven decision-making, I help organizations identify vulnerabilities, implement effective continuity frameworks, and remain operational through disruptions. My background in high-pressure environments has sharpened my ability to drive risk mitigation strategies, streamline operations, and enhance preparedness across all operational functions.Whether leading cross-functional teams or advising management, I bring a results-driven mindset and a holistic approach to resilience planning—ensuring that critical functions are protected, risks are addressed proactively, and operations bounce back stronger. Signature Achievements:• Led Business Continuity initiatives for three facilities, ensuring resilience for daily patrons.• Implemented a scoring system for impact severity, ranking risks based on financial, operational, and safety impact to prioritize Business Continuity efforts.• Designed and implemented a Mass Notification System, integrating multiple communication channels to enhance crisis response. Core Competencies:• Crisis Activation & Management | Business Impact Analysis (BIA)| Risk Assessments | BCM Plan Exercising & Testing | Promoting/Training BCM Awareness • Strategic Planning | Problem Solving | Resource Management | Polished Presentation Skills | Executive Reports & Presentations• Results Oriented | Collaborative | Interpersonal Savvy | Conceptual Thinker | Innovative Let’s connect. You can reach me at B••••••••@gmail.com.
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