Bryan Hays

Bay Leader @Blue Beacon Truck Washes

US

Managed day-to-day operations, enhancing labor productivity and enforcing rigorous quality control and safety measures, leading to an increase in operational efficiency.• Orchestrated duties, responsibilities, and stations to a team of employees, aligning with work requirements and optimizing staff allocation for peak performance.• Elevated customer service standards by proactively greeting and assisting customers in resolving inquiries and complaints, resulting in an overall improvement in customer satisfaction ratings.

Oklahoma State University

Bachelor's of Science in Marketing - BS