Bruce Byrd
Director of Automated Parking and Parking Facilities Administration @MARTA (Metropolitan Atlanta Rapid Transit Authority)
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WORK HISTORY
Director of Automated Parking and Parking Facilities Administration @MARTA (Metropolitan Atlanta Rapid Transit Authority)
Atlanta, GA, US
Directs, plans, and administers all aspects of the Authority\'s Automated Parking and Revenue Control (APARC) System and operations. Responsible for implementing, monitoring, updating, and maintaining the technical aspects of the system and managing the day-to-day operations and customer interface of the APARC System.2. Works closely and in conjunction with the offices of Information Technology (IT) and Engineering to ensure that all technical aspects and systems are always up and functional. Understand and keep abreast of current and constantly evolving technologies and innovations with APARC Systems and the parking industry. The APARC System is a fully automated online system that can integrate with multiple built-in functions, including but not limited to access control, License Plate Recognition (LPR), Mobile Payment Systems, alarm management, intrusion detection, video imaging, venue ticketing, web-based and badging solutions.4. Directs and administers processes, procedures and functions related to pay on foot parking collection devices, enforcement of long-term parking rules, parking fare media, parking validation systems, parking gate over-rides, ticket and car fraud analysis, BAMS settlement and charge back functions of parking operations.5. Directs the maintenance the oversight of parking equipment for the Authority. Directs, plans, controls, and manages parking administration by overseeing the reconciling of all parking revenue processed Revenue Operations by monitoring, auditing, and controlling transactional fraud and system access rules. Projected annual parking revenue is $3.5m.7. Indirectly responsible for service level agreements regarding maintenance of the Automated Parking and Revenue Control system. Directs and executes the controls necessary for the security of parking fee collection and processing system - monitoring and preventing fraudulent activities and controlling system access.
SKILLS
ABOUT BRUCE BYRD
SUMMARYAn transportation and parking operations professional with over 30 years experience in managing, training and leading multiple diverse teams through a variety of tasks and developmental scenarios. Solid reputation as a leader who is known for exceptional problem solving skills in complex project settings. An extensive, decorated military career punctuated by honors for leadership and quality.
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