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Brittany Bakkum
Senior Manager, Merchant Support @Grubhub
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WORK HISTORY
Senior Manager, Merchant Support @Grubhub
EDUCATION
Purdue University
Bachelor's degree, Public Relations, Advertising, and Applied Communication, Spanish-Minor
SKILLS
ABOUT BRITTANY BAKKUM
I’m a passionate Merchant Support Senior Manager at Grubhub, where I lead a team of 10 Account Managers dedicated to supporting our restaurant partners. My team ensures that merchants have the tools and guidance they need to succeed on the platform, resolving reactive account issues and helping to improve the overall merchant experience.Beyond my professional role, I’m also a lifestyle content creator. I’m passionate about social media and the power of digital platforms to connect and inspire people. Through my content, I share tips, experiences, and inspiration, cultivating a community where authenticity and creativity come together. Whether it’s through creating engaging Instagram posts, TikTok videos, or collaborating with brands, I’m always exploring new ways to connect with my audience and stay ahead of social trends.Balancing both my career and creative pursuits has allowed me to develop a unique set of skills—ranging from leadership and customer relationship management to content strategy and brand partnerships. I’m always looking for opportunities to blend my professional expertise with my passion for social media, and I thrive in environments that challenge me to think creatively while staying results-driven.Whether I’m supporting restaurant partners at Grubhub or creating content for my followers, my goal is to inspire, connect, and provide value in everything I do.
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