Brianna Prichard
Program Manager @Amazon
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WORK HISTORY
Program Manager @Amazon
Program Manager – Global Seller Onboarding (“Listings Space”)March 2022 – Present | Remote / Detroit, MISeller Qualification & Compliance | Data-Driven Strategy | Cross-Functional CollaborationAs Program Manager for Amazon’s global “Listings Space,” I lead scope-critical efforts supporting marketplace launches in Belgium (2022), South Africa (2023), and Ireland (2025). I focus on streamlining category restrictions, optimizing seller workflows, and onboarding complex internal systems that power over 124K new sellers monthly.Key achievements:Developed and implemented SOPs that improved efficiency by 40% and reduced manual effort by 25%, resulting in faster time-to-launchLed content and journey audits that cut seller support inquiries by 30% MoMBuilt SQL-driven dashboards to analyze help center “reopen” rates and seller friction points—translating insights into global tooling enhancementsCollaborated with Legal, Product, Risk, and Tech teams to define compliant, scalable workflows across 20+ marketplacesServed as primary reviewer and stakeholder approver across multiple internal systems—partnering with L5–L8 leadership to align global policy and operational readinessMentored new team members and became the internal go-to SME for seller onboarding and compliance escalation handlingI take pride in designing data-backed systems and working across silos to deliver results that empower sellers, support leadership decision-making, and accelerate Amazon’s global expansion goals.
EDUCATION
Harvard Business School Online
Certificate
Northwood University
Bachelor's Degree
ABOUT BRIANNA PRICHARD
Strategic program leader with 10+ years of experience driving high-impact initiatives…
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