Brendan McCarthy
Consultant, Business Advisory Services @Slalom
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WORK HISTORY
Consultant, Business Advisory Services @Slalom
Chicago, IL, US
Change Manager, Consumer Packaged Goods:Authored and distributed change communications to a workforce of as part of a major domain migration project for industry leaders in sugar confections. Partnered with Senior Leadership Team to strategically craft messaging to improve adoption and minimize Help Desk traffic. Created how-to guides and Help Desk knowledge articles for diverse audiences. Developed Help Desk SharePoint site to host learning materials and support guidelines.Learning & Development Specialist, Quick-Service Restaurant Chain:Directed an audit of two compliance modules,\"Safe, Respectful, and Inclusive Workplace\" and \"Workplace Violence Prevention\" distributed to 15 international markets/150k+ employees. Leveraged Agile framework to deliver key findings and propose recommendations to improve organizational efficiency in the development cycle.Instructional Designer, Consumer Packaged Goods:Produced 4+ hours multimedia training videos and 300+ pages of knowledgebase documentation impacting 700+ employees to support implementation of new ERM, Microsoft Dynamics 365. Facilitated training on 30+ webinars, collecting survey results and applying feedback to improve learning experience. Led “Train the Trainer” efforts for Change Champion network. Leveraged Human-Centered Design principles to improve ERM functionality and improve the user experience on POS and Safe Vault interfaces.
EDUCATION
Loyola University Chicago
Bachelor of Arts
Loyola University Chicago
Bachelor of Education
Loyola University Chicago
Master of Science
SKILLS
ABOUT BRENDAN MCCARTHY
I\'m a Business and Technology Consultant with 10+ years of multi-sector experience…
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