Brenda Peterson
Director, Business Partner Organizational Development @Travelex Insurance Services
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WORK HISTORY
Director, Business Partner Organizational Development @Travelex Insurance Services
Omaha, NE, US
Lead the organizational development function for a business unit of a global travel insurance company. Cultivate a company culture focused on CliftonStrengths, wellbeing, ongoing learning and development, and sound change management principles. Drive employee engagement for remote and hybrid teams.
EDUCATION
Penn State University
Master’s Degree, Adult Education
Viterbo University
Bachelor's Degree, English and Middle/Secondary Education
Penn State University
Post Baccalaureate Distance Education Certificate, Distance Education
SKILLS
ABOUT BRENDA PETERSON
Professional SummaryI’m a talent and organizational development leader dedicated to helping people learn, grow, and change. My work experience includes building the learning function from the ground up in tech startups, scaling teams, supporting career planning, and driving transformation. My master’s degree in Adult Education, ongoing professional development, and diverse work experience have helped me build deep expertise in instructional design, facilitation, and talent development strategy. My CliftonStrengths Top 5 are Strategic, Learner, Arranger, Achiever, and Individualization.ðŸ§Leadership StyleAs a leader, I create relationships built on trust, growth, and honest dialogue. I’ve led in-person, remote, and hybrid teams of up to 20 direct reports and overseen the training, instructional design, and organizational development functions. I’ve led cross-functional groups, volunteer teams, and project-based collaborations without formal authority. I believe in the principles of Radical Candor, and I challenge directly while caring personally and empowering others through compassion and accountability. I strive to remove barriers and coach toward success. I enjoy creating a psychologically safe environment where colleagues can share feedback, build upon one another\'s ideas, and create something amazing. Change Management ExpertiseAs a Prosci Certified Change Practitioner, I help people navigate transformations with clarity and confidence. I leverage the ADKAR model and Prosci’s change management methodology to deliver manager enablement, targeted communications, and learning to reduce change resistance and drive adoption. I’ve led change efforts to support digital transformation, culture shifts, and employee experience initiatives. My goal is to enable change by helping people build awareness, spark desire, grow knowledge, strengthen ability, and reinforce new ways of working.Passion ProjectIn addition to my full-time career, The Layoff Lady is my passion project. As a 7-time layoff survivor, I use this platform to share my lessons learned to help others navigate unplanned job loss. I wrote \"Seven Lessons from Seven Layoffs: A Guide\" to help people navigate the tumultuous time from layoff day to the first day of new paid work. At TheLayoffLady.com, I share reflections on layoffs, job transitions, and career resilience and help people build their opportunity readiness.#learninganddevelopment #organizationaldevelopment #TheLayoffLady #LearnAllTheThings #ChangeManagement
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