Brandon Thibaudeau

Logistics Operations Manager @Merchants Distributors, LLC

Hickory, NC, US

Responsible for executing and growing ~$5M in annual freight spend-Lead development and implementation of TMS technology to improve department efficiency-Oversee management and development of an 11 person team, including coordinators,dispatchers and sales-Implement various strategies to help improve customer facing KPI’s and overall satisfaction-Responsible for pricing strategy including leading and pricing RFP opportunities-Oversee two dedicated carrier operations, including operation efficiency, cost managementand direct relationships-Build out performance metrics for dedicated operations to help monitor and track performance-Lead sales efforts, building sales funnel and creating processes for a new sales role within thedepartment-Secure ~$1.2M in annual revenue through new and existing partners.

Appalachian State University

Bachelor of Business Administration - BBA