Brandon Spoerl
Inside Sales Operations Manager @Swat Environmental
Milwaukee, WI, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2021 — Present
Inside Sales Operations Manager @Swat Environmental
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Milwaukee, WI, US
Lead sales and contact center operations across the country• Review and execute on changes for improved customer experience through call flow and strategic management of resources• Improved our Sales answer rate from 60% to 90+%• Reduced our Sales abandon rate from 7.2% to 2.1%
EDUCATION
1997 — 2001
Carroll University
Bachelor of Science, Business Administration
SKILLS
SalesMortgage DefaultStrategic PlanningFinanceCustomer ServiceComplianceTrainingMortgage LendingCredit AnalysisRelationship BuildingStaffingHome PreservationCreditLiquidationProject ManagementLeadershipMortgage BankingCollectionsImplementationBudgetingOperations ManagementBankingRisk ManagementLoan OriginationCollections ManagementLoansTeam BuildingManagementTeam Leadership
ABOUT BRANDON SPOERL
Results-oriented management professional with over 10 years of leadership experience and…
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