Bradley Hartsell

Onboarding & Support Specialist @PebblePad - The ePortfolio for Higher Education

Onboarding & Implementation – Guide new customers through technical setup, training, and best practices to ensure a smooth transition.• Customer Support & Engagement – Provide high-level technical support and problem-solving to empower institutions in leveraging PebblePad’s full potential.• Training & Learning Design – Deliver tailored workshops, create training resources, and develop workflows to optimize user experience.• Cross-Team Collaboration – Work alongside the Customer Success, Learning Services, and Product teams to advocate for customer needs and drive platform adoption.PebblePad’s mission is to transform how learning is designed, experienced, and assessed. I’m excited to be part of a dynamic, growing team bringing innovative edtech solutions to institutions across the U.S.