Bradley West

Senior Product Manager @Made Tech

Bristol, GB

Key achievements:Leading the creation and embedding of a product strategy aligned to business and user outcomes, prioritising the value of a healthy platform and accurate data. Work against this strategy drove user adoption through actively removing friction and inconsistent design elements from a user’s experience, reducing user issues that required team intervention by 30% in 6 months.Applied Machine Learning and Data Science to create an identifier for companies with a high potential for exporting, and exposed this to users to drive lead generation.Managing data supplier relationships, ensuring features delivered matched our requirements, and managing supplier performance against contractual SLAs.Improving psychological safety and team culture by collaboratively building team values, principles and measures, improving processes, and setting a clear direction of travel linked with business outcomes. Measures of safety and satisfaction rose by 50% alongside a noticeable increase in how engaged and collaborative the team were.Formally and informally coaching a number of colleagues and clients (including Product Managers & Developers) to increase their skills and confidence to best fulfil their roles, and progress into new ones.Preparing and presenting an £8.5m bid, including a proposed product approach to a major central government department.Leading a Discovery to research and understand the dynamic range of user, stakeholder, regulatory, service & policy needs for Accident & Incident reporting to enable the hypothesis led build of a new service. I displayed strong stakeholder management and coached the value of product thinking, negotiated governance and the delivery of iterative value to a range of difficult and diverse stakeholders.Delivering a researched and designed system for rapid flood guidance creation, improving clarity and speed of issue for flood guidance to responders, reducing the risk to human life and disruption to infrastructure.

Alliance Manchester Business School

Master of Science (MSc), Management

Ponteland Community High School

A-Levels, GCSE's & A-Levels

The University of Manchester

BSc (Hons), Geology